D
Derek61
Hi,
Last week I purchased two shower pods on the internet from the sales manager of a gas registered company. The seller said they would come from Wolverhampton to Scotland to fit the showers. 3 guys arrived late afternoon and left the following day at 2am the next morning, charging twice the price to fit as it took them must longer than expected. I'm no plumber but they didn't seem to have much idea what they were doing. We tried the showers the following day - one leaks and the other has no hot water. A local plumber has looked at the second shower and has said that the pod is of an inferior quality and trading standards would condem the work. Have contacted the seller who says that all plumbers critise each others work. He has offered to refund us £200 to have a pump fitted but the local plumber seems dubious that this will work in the flat. We don't know whether to pay out more money to have the pod removed and check all the plumbing and then to have the pump fitted when this is an inferior product, or whether to just have it removed and write it off as an expensive mistake. We paid part of the money in cheque to the gas registered company but have had no guarantees yet. We also forgot to get a receipt before they left - we were so tired! We would really, really appreciate some impartial advice on what to do next.
Many thanks
Last week I purchased two shower pods on the internet from the sales manager of a gas registered company. The seller said they would come from Wolverhampton to Scotland to fit the showers. 3 guys arrived late afternoon and left the following day at 2am the next morning, charging twice the price to fit as it took them must longer than expected. I'm no plumber but they didn't seem to have much idea what they were doing. We tried the showers the following day - one leaks and the other has no hot water. A local plumber has looked at the second shower and has said that the pod is of an inferior quality and trading standards would condem the work. Have contacted the seller who says that all plumbers critise each others work. He has offered to refund us £200 to have a pump fitted but the local plumber seems dubious that this will work in the flat. We don't know whether to pay out more money to have the pod removed and check all the plumbing and then to have the pump fitted when this is an inferior product, or whether to just have it removed and write it off as an expensive mistake. We paid part of the money in cheque to the gas registered company but have had no guarantees yet. We also forgot to get a receipt before they left - we were so tired! We would really, really appreciate some impartial advice on what to do next.
Many thanks
